Frequently Asked Questions
When will I receive my event pack?
What will be included in my event pack?
I am a wheelchair entrant can I enter the SPAR Great Ireland Run?
Do I have to run for one of the charities listed on your website?
I have selected to run for a charity but have now changed my mind, what do I do?
I haven’t received my Sponsorship Pack, where can I get one from?
If I have moved house, how do I change my contact details?
I have entered the wrong estimated running time on my entry form, how do I change this?
I have received my event pack, what do I do now?
I haven’t received my event pack, what should I do?
What happens if I lose my race number and/or timing chip?
I can’t take part in the event can I get a refund?
When will I receive my event pack?
Your event pack for the 2012 SPAR Great Ireland Run will be sent out approximately two weeks prior to the event.
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What will be included in my event pack?
Your event pack should contain the following:
• Race Number
• Timing Chip to give you an accurate race time
• Competitor's Information guide
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I am a wheelchair entrant can I enter the SPAR Great Ireland Run?
The course of the 2012 SPAR Great Ireland Run is suitable for wheelchair entrants.
If you are taking part in a wheelchair please indicate when asked on the entry form.
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Do I have to run for one of the charities listed on your website?
If you are accepted for any of our events you do not need to run for the associated charities listed on the entry form or website. You can run and raise money for any charity/cause of your choice.
All you need to do is contact your chosen charity directly and request a sponsorship pack.
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I have selected to run for a charity but have now changed my mind, what do I do?
If you wish to change the name of the charity that you are running for, all you need to do is let your original charity know and then contact your new chosen charity directly for sponsorship details.
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I haven’t received my Sponsorship Pack, where can I get one from?
If you selected to run for one of our official charities when completing your entry form, they will be in touch with sponsorship details in due course. If you would like them sooner please contact your charity directly.
If you did not select one of our official charities, you will need to get in contact with your chosen charity and request a sponsorship pack.
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If I have moved house, how do I change my contact details?
If any runners have moved house since their application form was submitted, send the change of address details to info@greatrun.org Don’t forget to provide details of the runner’s full name together with their old and new address details.
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I have entered the wrong estimated running time on my entry form, how do I change this?
If you would like to amend your estimated running time please send an email to info@greatrun.org clearly stating your full name, postcode, which event you have entered and your new estimated running time. We will then be able to amend this for you.
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I have received my event pack, what do I do now?
Once you have received your event pack the most important thing to do now is read all the information provided. This is important event preparation and will ensure your day is more enjoyable.
We also ask that runners check their race number to ensure it is identical to the master number printed on the address label of your envelope.
Runners do not need to register on race day.
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I haven’t received my event pack, what should I do?
If your event pack does not arrive please email info@greatrun.org who will verify your entry and give you details as to how you can collect a duplicate pack on event weekend.
All enquiries relating to the non arrival of race numbers or lost race numbers that are handled in person on event weekend must be accompanied by appropriate photo ID. We will not be able to consider any such enquiry unless it is supported by the appropriate identification.
Competitor’s information can also be downloaded from the SPAR Great Ireland Run website at www.greatirelandrun.org
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What happens if I lose my race number and/or timing chip?
If any runners lose their race number and/or timing chip please email info@greatrun.org they will verify your entry and give you details as to how you can collect a duplicate pack from the Great Run Information desk on event weekend.
All enquiries relating to lost race numbers or timing chips that are handled in person on event weekend must be accompanied by appropriate photo ID. We will not be able to consider any such enquiry unless it is supported by the appropriate identification.
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I can’t take part in the event can I get a refund?
If your entry is accepted, your fee is not refundable unless supported by a doctor's note. If this is the case please send a doctor's note and covering letter stating that you would like to be withdrawn from the event to:
SPAR Great Ireland Run Customer Services
PO Box 1RY
Newcastle upon Tyne
NE99 1RY
Refunds will be accepted at least six weeks prior to the event otherwise we will be unable to stop your event pack being sent. After this time no refund will be offered.
All refunds are subject to a £5.00 administration charge. Refunds will not be possible for any other eventuality.
All entries are non-transferable either to a different participant or to subsequent Great Run events in future years.
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